How Can We Help?
Give us a call: (847) 777-0000
Send us an email: support@snapdiagnostics.com
Patient Frequently Asked Questions
About the Test
During Your Test
- In which position should I sleep while testing?
- Should I take my regular medication prior to testing?
- Can I have an alcoholic drink before taking the test?
- Can I test while wearing my PAP device?
- Can I test while wearing an oral appliance or dental device?
- Can I sleep with my pet while using the testing equipment?
- Can I test during the day?
Insurance and Payment
Registration
Snap® Model 8
Snap® Model 9
- What do I do if I need to use the bathroom during the test?
- How can I check whether the device is recording?
- How can I check whether the sensors are properly connected during the recording?
- What does the message "Error 4" mean on the Oximetry Watch Monitor?
- Why does the Oximetry Watch Monitor + Ring Sensor remain on after the SAM has finished recording?
- If I remove the Oximetry Watch Monitor + Ring Sensor during the night, can I reconnect it?
- How do I turn off the monitors in the morning?